Posts Tagged ‘People Managment & Care’
Cultivating a People First Attitude By W. Rusty Faulks
In Business and Life, it’s people first every time! When it comes to organizational effectiveness, a business that works must have a people-first attitude. My question is how do we value people and, by doing so, build a strong business that attracts and retains the right people? How do we create a workplace where people…
Read MoreContact Center Turnover By Sarah Hall
Techniques for Contact Centers to Reduce High Turnovers Staff turnover is one of the biggest problems that contact centers face today. It has a huge impact on the costs and the quality of service. According to the 2016 US Contact Center Decision Makers’ Guide from ContactBabel.com – the Average annual turnover rate for a customer service representative (CSR) was…
Read MoreEngaging Volunteers By Ashley Hurley
Engaging Volunteers: How we’re innovating to serve nonprofits By Ashley Hurley ~ I was working as a young professional in the oil and gas industry. I managed teams, strategized and implemented plans to achieve tough targets. I realized I wanted to use this expertise to assist the nonprofits. I kept asking questions and discovered that…
Read More4 Ways to Gracefully Let Someone Go by Jeremy Kingsley
By Jeremy Kingsley I hate firing people. My heart always wonders if I could have done more to make it work, or if I should have given them another chance. But I know that I cannot be a good steward and continue to employ people who don’t meet the organization’s standards or reflect its values.”…
Read MoreFaith-Based Retirement Plan Survey
Today’s Reality As Christians, we’ve surrendered our right to live for ourselves and now live for Him. How do we apply that counter-cultural attitude to retirement? Developing a faith-based retirement plan with Him in mind can change our lives. Retirement is not only a reward for past service, but a stepping-stone to future ministry. Did…
Read MoreHow to Build a Learning Culture By Michelle Wilson
To build a learning culture, Focus on the Family is aware of the need to identify committed, invested individuals during the hiring process. Creating an organizational culture of lifelong learning will be impossible if team members are not committed to the mission. That is why our Recruitment Department created a list of “6 C’s” —…
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