Talking Leadership

A Story from the Heart

Joni and Friends’ Donna Lucas shares insight on the power of storytelling.

Christian Leadership Alliance President and CEO Tami Heim, recently interviewed Donna Lucas, Chief Marketing Officer for Joni and Friends. In this edition of Outcomes, we explore the power of storytelling—and why it matters now more than ever for Christian nonprofits seeking to communicate with clarity, compassion, and conviction.

By Christian Leadership Alliance

Thought Leader

Storytelling That Endures

Why the best ministry stories invite others into the mission.

As The Salvation Army approaches 150 years of ministry in the United States, I have reflected often on what allows certain stories to endure. Some lessons are unique to our organization. Others, I believe, apply to every Christian leader seeking to engage supporters, inspire teams and advance kingdom impact.

By Dr. Dale Bannon

Lead Story

Structuring Successful Storytelling

Applying insights from the SUCCES framework.

There are as many frameworks for storytelling as there are stories to tell. We enjoy sharing “the SUCCES framework” from Chip and Dan Heath (from their phenomenal book Made to Stick, Random House, 2007), but there is not one framework that rules them all. However, a framework of some sort is non-negotiable.

By Brock Anderson and Shelley Komoszewski

Biblically Speaking

Stewards of the Story

Every ministry inherits a story it didn’t start. How we tell it is our stewardship.

Our ministries have stories of calling, sacrifice, failure, provision, and faithfulness. Telling our stories well is more than a communication technique. It’s part of caring for what God has entrusted to us.

By Jason Fox

Feature

Can You Tell Your Ministry’s Story?

What Pray.com is learning about using AI to serve, not replace, the storyteller.

We built a system we call Pray Production Studio, a pipeline that uses AI tools to move a biblical story from written script to finished video far faster than a traditional workflow allows. It handles the labor-intensive middle of production, the part that historically ate the calendar and the budget.

By Max Bard

Feature

Hidden Under a Bowl

Why we know our story matters — and still won't tell it.

The organizations most convinced that storytelling matters are often the very ones least likely to do it. This is not a skills problem. Nobody needs another workshop on the anatomy of a good narrative. Our sector suffers from a knowing-doing gap. Until we name what holds us back, we will keep nodding along at conferences and driving home to say nothing.

By James Misner

Reflections

The Greatest Story

Witnessing the gospel at work through the local church.

If you truly want to understand Compassion, you have to understand the local church. The church is where the gospel is lived, taught, embodied, and extended. It’s where people are known by name, where poverty is confronted with courage, and where transformation unfolds through the saving grace of Christ.

By Tim Glenn

Empowering People

The Human Premium

Why authentic voices still win trust in the age of AI

As AI content multiplies, audiences increasingly reward the opposite of blending in: a real person speaking plainly, with something at stake. A donor, volunteer, reporter or stranger scrolling past a hundred identical posts all respond to a voice that could only belong to one specific person, not a template doing the same work for everyone else.

By Anna Hutsell

Power Source

When Crisis Hits

Your response becomes your story.

What many Christian nonprofits haven't prepared for is what happens when someone else starts telling your story for you. A crisis is, among other things, a challenge to authorship that introduces a competing version of your organization’s story.

By Nathan Burchfiel

Interior Remodel

Your Website Tells Your Story

Don’t make your visitors work to understand it.

Every organization has a story, and your website needs to tell it well. For most donors, a website is the validation visit: the first stop and often the last word before someone decides to give, volunteer, or walk away.

By Mike Lenda

Raising the Bar

Do Donors Know Their Role in Your Story?

It is vital for flourishing in fundraising.

What if your fundraising problem is actually a storytelling problem? Do your donors truly feel connected to the mission? Do they understand how their giving directly impacts hearts, lives, and eternities? Most importantly, do they realize they are a central character in your organization’s impact narrative?

By Justin Eklund

Foundations

The Leadership Story You Should Tell

Sharing how God formed you as a leader

Every leader has a story. Not the polished version we think we should have because we watched other successful leaders. Not the version we post because it sounds impressive or garners favor. The real story—the one that explains why we lead the way we do.

By Tricia Bell

Sources & Resources

Books for Fall 2026

12 Great Reads for Equipping Today’s Christian Nonprofit Teams

Outcomes Magazine recommends these 12 great reads for equipping today's Christian nonprofit teams. Explore insightful new books on storytelling, communications, culture, and Christian leadership development..

By W. Scott Brown

THANK YOU ALLIANCE PLATINUM MEMBERS

CLA Platinum Level Member organizations serve as the most influential voices within the Alliance. CLA Platinum Level Members “Founders Council” play a significant role in providing critical knowledge resources that support the vision and mission of CLA. To join: Contact Membership: cla@christianleadershipalliance.org | (949) 487-0900 x116

Membership Exclusives

Join CLA | Member Exclusives

Alliance 
Community

Collaborate with peers to share strategic advice, solve challenges, and develop new approaches. Safe, secure and available 24/7!

Outcomes 
Academy Online

Outcomes 
Academy Online

Home of the CLA Center for Online Learning, discover professional development that includes 10-week facilitated cohorts, high impact self-paced courses and short form on-demand inspirational content.

Join CLA Member Exclusives

Credential Christian Nonprofit Leader Program (CCNL)

Enroll in the CCNL credential program and gain a proven multi-disciplinary understanding of nonprofit leadership. Earn this distinction through online courses and attending the Outcomes Conference.