Generational Charitable Giving By Ryan Stillwater
The Foundations of Generational Charitable Giving
My earliest memory of a charitable donation was when I was 10. I learned my grandparents once owned and operated a bar. However, once my grandmother became a Christian, they donated their bar on the famous Route 66 to a local ministry, transforming it into a soup kitchen.
That experience left its mark. Like my grandmother, you live and breathe with a deep desire to make a difference—for one person or many, within your neighborhood or throughout the world. While all givers want to feel good by doing good, the mechanism by which we motivate each generation differs.
Here are the key characteristics of each to help guide your review and revise your fundraising strategy:
The Greatest and Silent Generations: A Foundation of Trust
Born before 1946, these generations understand sacrifice more than most. They value stability and reliability. They hate waste and know how to stretch every dollar. Instead, They would support an organization with healthy financial reserves rather than see a high portion of every dollar spent on fundraising and management. While most give through the mail, 38% also make online donations 2. And you mustn’t forget to mail them a thank-you letter!
Baby Boomers: A Foundation of Shared Values
Generation X: A Foundation of Innovation
Born between 1965 and 1980, this generation was born into the computer age. Most prefer to be personally involved with local organizations improving their immediate communities, utilizing technology. 5 Unlike their parents and grandparents, they aren’t as easily deterred from supporting charities that invest in fundraising and management talent as they’re entrepreneurial at heart. They prefer digital means to provide shorter, real-time updates but with an opportunity to keep an open dialogue.
Millennials: A Foundation of Transparency
Born between 1981 and 1996, this generation cares more than their Gen X parents about hearing what the organization achieved with their support. They are drawn to organizations like Charity Water and their simple approach: “Tell people what you’re doing with their money. Show them the impact. Build a beautiful, inspiring, imaginative brand.”6 Millennials desire a conversation with a charity, not a monologue. They’re digitally savvy. They trust but also verify—they are more inclined to donate if they can digest reviews from other donors.7 They are now the largest generation at 72 million and are at the receiving end of the “Great Wealth Transfer.” Through inheritance, their wealth is expected to increase fivefold by 2030.3
Generation Z: A Foundation of Authenticity
Born between 1997 and 2012, 30% of this generation has already made a charitable donation, and 60% want to make a difference through their current or future vocation.5 This is why they are the first generation to be largely undeterred by an organization that makes their executives high salaried—they want to make a living and change the world after all! Known as “Zoomers,” they are digital natives and are the most likely generation to donate through social media channels. However, 70% also welcome monthly communication through the mail.1 They are the most likely to be swayed by a celebrity endorsement, so ensure you have a mobile-friendly donation page with multiple payment options. While they don’t have as much disposable income, they contribute over $700 annually on average. Be authentic in your communication efforts; you may have had a supporter for decades.
As you can now see, fundraising isn’t a one-size-fits-all endeavor and generational factors should be considered. But don’t miss the forest for the trees. The age of your organization doesn’t matter as much as your transparency with your community, and no one cares how cool your brand is if you’re inauthentic.
And you should always thank your donors, regardless of their generation.
As fundraisers, we glean from this generational perspective as we continue to build trust with our donors, our community, and those we exist to serve.
This is the starting point of being a part of what’s right with the world.
References:
1. 2023 Give.org Donor Trust Report
2. Raising.com/insights/donor-retention-strategies-2022
3. Freewill.com (webinar)
4. CCS: 2023 Philanthropic Landscape
5. Forbes: How Millenials are Changing Philanthropy (August 2018)
6. The Robcast, episode 213: “Scott Harrison on Thirst (October 2018)
7. Blakely: “The Fundraising Forcast: Top Ten Insights to Talk About in 2024” (January 2024)
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Ryan Stillwaters is Douglas Shaw and Associates’s senior consultant and client service specialist. Ryan grew up in Central California and graduated from Fresno Pacific University with a Bachelor of Arts in Christian Ministries. Before joining Douglas Shaw & Associates, Ryan served as Director of Development for nonprofit organizations in California and Oregon.
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