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A Coaching Culture By Heather Mausz

Instilling a Coaching Culture Many organizations have made a strategic decision to depart from the traditional employee performance review system in favor of the more growth-minded option of coaching. In coaching, an employee is paired with a senior employee who works with them on their career progression. For decades, organizations have evaluated employees based on…

Successful Succession Planning Insights By Mark L. Vincent

  Successful Succession: Continuous Organizational Leadership I’ve witnessed many succession plans, leadership transitions and led several during my career. These experiences led me to develop a theology of ending well, studying bible story accounts of when leadership succession worked and when it didn’t. I wanted to know if divine guidance was present in any of…

Generational Diversity By Heather Mausz

Managing Generational Diversity in the Workplace Many employers have preconceived notions about who a person is based on their generation. Perhaps they see Millennials as entitled or Baby Boomers as stuck in their ways, and it’s hard to imagine how a generation with a reputation for enjoying less work and more play can coexist with…

Outcomes Academy Fall Semester 2018

FALL SEMESTER 2018 – IT’S JUST A CLICK AWAY!   It’s now that Back-to-School time of year and that means it’s also time for leaders to enroll in the Fall semester of the Outcomes Academy Online. Members of Christian Leadership Alliance are committed to lifelong learning. They devote themselves to being faithful stewards of the…

Titles Matter to Donors By John Curtis

What Titles Matter to Donors? Russell James, Ph.D. at Texas Tech University has recently completed a study of the Effectiveness of Fundraiser Job Titles. “His findings should give your Development Department reason to pause and, perhaps, move away from organization-centered titles to more gift-focused titles… his research shows that titles DO matter.” In the past,…

Your Gift to the Next Generation By Andrea Buczynski

What’s your gift to the next generation of leaders? Every leader has something to offer the next generation. Two different colleagues come to mind, neither of who would say they develop others. The Vision Caster One, a superior vision caster and networker, put his thoughts together on casting vision in a short video. He then…

Outcomes Academy Online – Summer 2018

Outcomes Academy Online –  Summer 2018 The Outcomes Academy is Christian Leadership Alliance’s most in-depth professional learning experience. You can register and access it wherever your ministry travels take you this summer! The Academy is designed by subject matter experts to equip Christian leaders for operational excellence in eight core functional areas. Practical and full…

Contact Center Turnover By Sarah Hall

Techniques for Contact Centers to Reduce High Turnovers Staff turnover is one of the biggest problems that contact centers face today. It has a huge impact on the costs and the quality of service. According to the 2016 US Contact Center Decision Makers’ Guide from ContactBabel.com – the Average annual turnover rate for a customer service representative (CSR) was…

Employment Engagement By Debra Kellar

Shouldn’t employee engagement come naturally in Christian Organizations? As Christian organizations, we often assume that our mission is so clear and compelling that employee engagement will be high. We do indeed often have an advantage in attracting employees because they genuinely feel called and resonate deeply with our missions. However, many of us have seen…

When Personalities Clash By Megan Pacheco

What is your response when personalities clash? It is always challenging when personalities clash. God’s Word is clear, all of us are “fearfully and wonderfully made” in His image. It’s also clear that we all have been entrusted with different skills and gifts, all for building up one another. Our differences go even a step further…

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 What is Christian Leadership Alliance?

Christian Leadership Alliance equips and unites leaders to transform the world for Christ. We are the leaders of Christ-centered organizations who are dedicated to faithful stewardship for greater kingdom impact.

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Outcomes Conference 2020

Outcomes Academy Summer Term 2019